How are your sitters trained and are they vetted before hiring? Each sitter is an independent contractor, hired after reviewing character and professional references, including pet care experience. All Moose Crew team members are required to complete certification in dog + cat first aid before taking their first booking. Sitters consent to a background check and adhere to a core code of conduct including risk management and client confidentiality.
What if I want to have multiple meet + greets before I’m ready to book? Our first scratch + sniff consultation is a complimentary service for new clients. We do understand comfort zones and taking time to make decisions. In order to honor our time and energy spent in the process, we will charge for consultations after initial intros.
What are payment methods? - Our client portal, PayPal, and Venmo take percentage fees for all business transactions. -We prefer cash or check payments made payable to Pampered Moose LLC. - Pet Owners might wish to post-date checks with the invoice due date and mail to us at our PO Box. - Sitters can transit cash + checks back to management for invoice payment.
What about gratuity? If you would like to tip your sitter(s) you can arrange to do so with them directly. It is, of course, optional and at the pet owner’s discretion. Tipping is available directly through the online portal for payment - but it’s always most appreciated to arrange for gratuity with your sitter(s) for Venmo or cash tips.
We’re from out of town. Will you come to our campsite or RV site? For safety reasons, we are unable to provide care at campsites or in RVs. However, please reach out to us directly. We’d be happy to discuss your specific needs and explore custom, alternative arrangements with one of our sitters.
Are you in Redmond ? We are in the process of hiring more folks in RDM! Are you interested in pampering Redmond’s moose? Know someone? Apply here!
How about Sunriver? We hope to recruit more Sunriver-located sitters! Interested? Know somebody? Apply here!
